Help Center

Help & FAQs

How do I use the Design Tool to make my own layouts?

What are the requirements of a layout I set up in the Design Tool?

Do I have to select a background color or pattern?

How do I add a background color or pattern to my design?

How do I make a border for my design?

How do I add a photo to my design?

How do I add text to my design?

How do I add a solid shape to my design?

How do I add clip art to my design?

How do I change the size of my photo, text or clipart?

Can I put a design on the back of my blanket?

Where can I place text and other design elements so that they are not cropped off in the production process?

Can I lock my photo, text or clip art after it is where I want it placed and the size that I want it to be?

Will My Photo Work?

What are your photo requirements

Photos that are great for usage?

Still Concerned about your Photo?

Order Status

Has my order shipped?

How do I change quantities or cancel an item in my order?

How do I track my order?

My order never arrived.

An item is missing from my shipment.

When will my backorder arrive?

Sending Photos to PersonalThrows

How do I send my photos to PersonalThrows?

International Shipping

Do You Ship Internationally?

What are my payment choices?

When will my order ship and what are my shipping charges?

What is the return policy?

Pricing and Billing

Do I have to pay sales tax?

I need a copy of my receipt/invoice.

When will my credit appear on my account?

When will my credit card be charged?

My Account

How do I create an account?

How do I edit my account information?

How much is my shipping?

I forgot my password.

I received the wrong product.

Additional Support

How do I contact you?